1. Privacy Policy

This Privacy Policy describes how Tizzo ("we," "us," or "our") collects, uses, maintains, and discloses information obtained from users ("User" or "you") of our ecommerce platform, accessible via tizzo.co.uk ("Site"). By using our Site, you consent to the collection and use of information as outlined in this policy.

2. Information Collection

We may collect personal identification information from Users in various ways, including when they register on the Site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include name, email address, mailing address, phone number. We collect this information only if Users voluntarily submit it to us.

All payment transactions, including card or bank account details are managed by a third-party supplier (Stripe). Tizzo, nor any member of our team or sellers on the platform, have any access to your card or banking details.

3. Information Use

We use the information collected for the following purposes::

• To process transactions: We may use the information Users provide when placing an order to process that order and provide related customer service
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to inquiries, questions, and/or other requests.
• To send periodic text messages: We may use the phone number to send User information and updates pertaining to their order. It may also be used to respond to inquiries, questions, and/or other requests.
• Share your order details (delivery address, name, email and phone number) with the sellers on our platforms for purposes of preparing and shipping your order with them. Please note we will not share any financial details as referenced in section 2 above).

4. Information Sharing

We may share Users' personal information with third-party service providers to assist us in operating our business and providing services to our Users. These third-party providers include email service providers, SMS messaging providers, and payment processors. We ensure that these providers adhere to strict data protection standards and use the information solely for the purpose of providing the services requested by us.

5. Cookies

Our Site uses "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and to track information. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

6. Security

We prioritize the security of Users' personal information and employ appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorised access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Site.

7. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically.

8. Contact Information

If you have any questions about the Terms, please email us at support@tizzo.co.uk.